Factors Hindering The Adoption Of Teleradiology Services

By Karen Butler


Teleradiology is increasingly becoming common due to the advancements in technology. It is now accessible globally through the world wide web. The advancements seen in the information technology industry have created a global office workforce that can operate 24 hours a day. This has seen radiology works follow the sun as radiologists offer teleradiology services to hospital staff working night shift in another part of the world.

The services are being offered across different continents in different time zones all over the world. The best case scenarios have been noted in emergency situations where a radiologist is able to offer a diagnosis timely resulting in the best treatment being offered to the patient. This has been enabled through the advancements in information technology.

Several applications have also been developed that have led to an increase in service delivery. E-commerce platforms have been developed to include payment, communication, and work flow monitoring services. This has led to the automation of the routing, billing and payment processes.

The most common application of the service with this platform is seen to be in large hospitals, remote clinics, and even emergency rooms. One radiologist is able to simultaneously connect to several client hospitals especially during the night shift and offer this service. This has led to increased cost savings and efficiency as the client hospitals have reduced their need for hiring additional night shift personnel.

Teleradiology has provided very many benefits and improved patient care. There are, however, several barriers that exist in the global healthcare system that prevent the adoption of the service. This has had a direct impact on the delivery of this medical service to patients. Firstly the technology used in the service requires trained technicians to operate the equipment. These technicians are not readily available. Reliable internet in remote locations is also another barrier that has hindered the successful wide-scale adoption of teleradiology.

The regulatory framework in most of the medical institutions has also hindered the adoption of teleradiology. Some institutions, for example, require a physical meeting to be set up for any consultant to be engaged. This is to enable them to validate the credentials of the person. This kind of requirement hinders the process of adopting as such a requirement is hard to meet. The licensing requirements and board certifications need to be revised to allow such advancements to be embraced easily.

Medical liability laws also differ in most of the countries. This creates a gap where the implication of the service delivery is not clearly understood. This tends to impact the service negatively. There is a need for the laws to be streamlined with changes in globalization. Some liability claims have been noted so far in the transmission of wrong data as well as incorrect use of the equipment and this ends up affecting the service delivery.

Another major challenge faced by the hospitals and clinics looking to adopt the technology is the implementation of measures that need to be set up to safeguard the patient information. The transmission of this highly confidential information over a public network raises a concern about the security and confidentiality of the entire system. For unauthorized access to be prevented, the data needs to be secured. The client hospitals need to invest and set up measures that ensure the information is encrypted and stored in a secure manner without affecting the quality of the data.




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